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Privacy Policy and Terms of Service

This Privacy Policy governs the manner in which crmacs Mobile Software collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.crmacs.com website ("Site"). This privacy policy applies to the Site and all products and services offered by crmacs Mobile Software.

 

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
crmacs Mobile Software collects and uses Users personal information for the following purposes:
- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Mobile Applications

Many of our applications use your device's IMEI as a unique identifier for our Trial feature. When you first run the application it will connect using your default data connection to our server and check the status of your IMEI. If this is your first time using the app, your IMEI will be stored on our server to indicate you have used the trial previously. If you purchase the application, your IMEI's status will change to registered. This information is not shared with anyone outside of crmacs Mobile Software and is ONLY used for Trial & Registration purposes.
You also acknowledge that you are the owner of the device that the application is being installed on and that you accept sole responsibility for any legal actions, both criminal or civil that result from it's use.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy
crmacs Mobile Software has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and any Secondary Policies which can be found on this same page, below this paragraph. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
crmacs Mobile Software
http://www.crmacs.com
info@crmacs.com
This document was last updated on March 21, 2019

Secondary Privacy Policy
This Privacy Policy illustrates what personal information you may share with us, [crmacs Mobile Software] ("we" or "our") when installing and using this application ("Application"). It also describes how we receive, collect, process and use such information. We will diligently respect your fundamental legal rights to data protection and privacy.
("we" or "our") when installing and using this application ("Application"). It also describes how we receive, collect, process and use such information. We will diligently respect your fundamental legal rights to data protection and privacy.

Collection of Information We will collect technical information that may also be personal data (e.g. IP-address, device ID number etc.) from your device in order for us to be able to provide the functionality of the Application. This collected information is required for us and for our sub-suppliers to verify that your device is accurately registered. We reserve the right to use such information for statistics and user support.
Further, we will access and process information on your specific use of the Application, your location, device information, contact lists, interactions with other elements in the Application, Google Advertising ID (AAID), Apple Identifier for Advertising (IDFA) Some services that are part of the Application may require a specific consent from you. Where a specific consent is required, we will let you know and ask you to provide us herewith. If you create a profile with us, mandatory information will include your full name and You may provide us with additional information such as information on your use of third party services such as but not limited to Google and Facebook. The information may be required for the App to interact with third party services. We will use information concerning third party services only for the purpose of interaction between the Application and the services of third parties.
You are responsible for any content and information uploaded to and displayed in the Application. Information provided in the profile will be received and stored by us until this information is changed or deleted by you.

Security
In accordance with applicable legal regulations, we undertake any reasonable measures to ensure data security, although we are unable to assure that your personal information will not be subject to unauthorized access, unauthorized use or abuse.
In order to ensure data security, we will in consideration of appropriate technical possibilities, en-sure that only authorized persons receive access to the data for legally permissible purposes, protect stored or transmitted data against accidental or unlawful destruction, loss or unintended changes and unauthorized or unlawful storage or processing, unauthorized access or unauthorized or unlawful transmission, and comply with all applicable data protection provisions.
We also recommend that you take additional steps towards protecting yourself and your information, such as keeping your login information and passwords secret, and making sure you regularly update the software and apps you've downloaded. Transfer of data For us to be able to deliver the Application and its functionalities to you, we use third party sub-suppliers, to whom we may transfer data. Our sub-suppliers have all guaranteed that they will live up to the terms of this privacy policy, including ensuring safe-keeping of your personal data. With your acceptance of this Privacy Policy and by using the Application, you agree to the processing of your data in the form of a transfer to third parties.
Please note that we may also disclose information associated with you as well as contact information to third parties if required by law, in order to protect or defend our own rights.

Marketing
We will use the information associated with you to be able to deliver our services in the Application. Furthermore, we may use the information to send you newsletters and for marketing pur-poses if you have agreed hereto according to applicable local law.

Change of Privacy Policy
We are allowed to change this Privacy Policy at any time, and we advise you to review the Privacy Policy from time to time. In case of major changes in the content of this Privacy Policy, you will be informed about the changes and asked to agree hereto.

Opt-out from data collection and inquiries
As a user, you may opt-out of all information collection by discontinuing your use of the Application or by disabling individual parts of the App. Questions, comments and inquiries regarding this Privacy Policy and the personal data we have stored and processed about you are welcomed and should be addressed to info@crmacs.com

Governing law
This Privacy Policy shall be governed by and construed in accordance with Australian law. In the event that any of the provisions of this Privacy Policy should become ineffective, invalid or unenforceable, this shall not affect the effectiveness, validity and enforceability of the remaining provisions. In the event of the ineffectiveness, invalidity or unenforceability of any of these provisions you agree that we may substitute such by an effective, valid and enforceable provision which is, in its legal result, as close as possible to the ineffective, invalid or unenforceable provision.

Last update: March 2019

 
 

 

 

 

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